Apply for Agent Positions at Bridgetowne

  • LocationMetro Manila, National Capital Region
  • Job typeFull time

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we're disrupting the professional services market. We are absolutely obsessed with making our client's businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers.

We are looking for a Customer Care Specialist that shares this mind-set. Make that bold move today! Join Concentrix as a Customer Care Specialist! As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands. You will also be responsible for:

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner

Basic Qualifications:

  • At least high school graduate
  • Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
  • Excellent English communication skills
  • Working knowledge on computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
  • Enjoy these awesome benefits when you join us as a Customer Care Specialist:
  • Paid training
  • Benefits after 6 months
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives

About Concentrix + Webhelp

Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities!

We know that when we put our people first, business thrives. At Concentrix + Webhelp, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team; we're your dedicated squad on the path to greatness. We proudly hold the certification as a Great Place to Work, a testament to our steadfast commitment to foster a positive workplace culture. You'll find the runway and resources to build the career you've always imagined here.

Join us! Together, we will continue to reshape the CX industry! #ConcentrixPH #GameChangingCX

Disclaimer

This interview contains a video response question. The browser you are currently using does not support video messaging. Please download and install Google Chrome to proceed to the interview.

Camera not detected.
Microphone not detected.