Apply for Agent Positions in Banawa

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting

the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions,

proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.  

Make that bold move today! Join Concentrix as a Customer Care Specialist!  

As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for: 

· Answering incoming calls from customers  

· Resolving customer inquiries/requests 

· Developing and maintaining accurate files 

· Ensuring customer requests are handled in an appropriate and timely manner 

· Utilize various Concentrix and client-based tools and applications for customer management and servicing  

· Provide cutting-edge service in a friendly, confident and knowledgeable manner 

Basic Qualifications: 

· At least high school graduate  

· Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply 

· Good English communication skills 

· Working knowledge on computers  

· Good customer service, multi-tasking and problem-solving skills 

· Willing to work in shifting schedule 

Enjoy these awesome benefits when you join us as a Customer Care Specialist: 

• Paid training 

• Benefits after 6 months 

• Career pathing and Advancement opportunities 

• Competitive salary Monthly performance incentives 

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

 

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

 

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.