Customer Service Representative
- Quezon City, Philippines
- Full time
- 25000 PHP/Monthly
As a Customer Sales Specialist, you will deliver support to the customers and clients of one of the biggest travel and tour website brands.
You will also be responsible for:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
• At least high school graduate
• Experience of at least 1 year in the BPO industry with 6 months sales experience are preferred
• Excellent English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Prefer to walk-in? Visit us at 3F Spark Place, P. Tuazon corner 10th Ave., Cubao, Q.C. Indicate Facebook as your source of application.
Join us in Concentrix and BE the Difference for the world’s best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.